Frequently Asked Questions
What is your minimum order quantity (MOQ)?
We accommodate small batch orders with typical MOQs of 50-100 units (varies by product category), ideal for small/medium sellers to test the market.
Do you offer free samples?
Yes! We provide 1-2 free samples for first-time clients (only shipping cost applies) so you can verify quality before bulk ordering.
What is your production lead time?
Ready-to-ship items dispatch within 7 business days. Custom orders require 7-15 business days (exact timeframe confirmed based on order volume).
Can you do OEM or custom packaging?
Absolutely! We offer logo printing, custom molds, Amazon FBA labeling, etc. (additional fees apply).
How do you ensure product quality?
Triple inspection process: raw material check, production line sampling, and pre-shipment full inspection with quality reports provided.
What shipping methods do you offer?
Options include international express (DHL/UPS), LCL/FCL ocean freight, and Amazon FBA forwarding. Shipping costs calculated case-by-case.
Picky Kitchen
