1
Do you support customization? — Yes, in addition to our own brand, we also specialize in OEM/ODM, specializing in customized packaging, size, shape, thickness, raw materials, and more.
2
Are you a factory or a trader? — We are a production-oriented enterprise that has been deeply involved in the production of hookah charcoal products for more than 20 years. Our products are also sold to the Middle East, Europe, America, Southeast Asia and other regions, and have received high praise from new and old customers and the market.
3
Professional Updates — We periodically share production updates and vlogs to solve customer problems. We welcome your attention to our latest developments.
Frequently Asked Questions
Q1: What are the main features of your hookah charcoal?
A: Our charcoal is specifically designed to be fast-burning, smokeless, and odorless, ensuring a clean and consistent hookah experience.
Q2: Can I customize the shape and size of the charcoal?
A: Yes, we provide full OEM/ODM services where you can customize the size (e.g., 50mm), shape (round, cube, etc.), and even the thickness.
Q3: What is the typical ash content of your products?
A: Our high-quality charcoal maintains a low ash content of approximately 3.5%, which helps in maintaining heat and reducing mess.
Q4: Is it possible to have my own brand logo on the packaging?
A: Absolutely. We offer customizable packaging and logo printing to help you build and promote your own brand identity.
Q5: How long have you been in the charcoal production industry?
A: We are a production-oriented enterprise with over 20 years of experience specializing in hookah charcoal manufacturing.
Q6: Do you export to international markets?
A: Yes, our products are widely exported and highly praised in the Middle East, Europe, America, and Southeast Asia.